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GENERAL HOTEL POLICIES & INFORMATION

Check-in/Check-out

Check-in: 14:00 - 00:00
Check-out: 07:00 - 12:00

Cancellation:

Standard Cancellation Policy:

If cancelled or modified up to 7 days before arrival: no cancellation fees
If cancelled or modified from 7 days to 48 hours before arrival: 100% of the first night will be changed.
If cancelled later than 48 hours before arrival or in case of no show the total price of the reservation will be charged
Pre-payment: No deposit will be charged if valid credit card is provided; 1 Night deposit is due for reservations without credit card 

Non-refundable Cancellation Policy:

Please note, if cancelled or modified, the total price of the reservation will be charged. In case of no-show the total price of the reservation will be charged.
Pre-Payment: 100% at the time of booking 

Early Booking & Special offers/packages:

If cancelled or modified up to 14 days before arrival: no cancellation fees
If cancelled or modified from 14 days to 7 days before arrival: 50% of the total reservation will be charged
If cancelled later than 7 days before arrival or in case of no show the total price of the reservation will be charged
Pre-payment: 50% deposit is due

Accepted credit cards:

American Express, Visa, Euro/Mastercard, Maestro
Please note that you should provide a vaild credit card at check-in.

At the CHECK-IN your card will be authorized with the amount of 150 Euro in case of any damages or unpaid amounts during Your stay. The authorization will be cancelled at check-out time. 

If you refused to order a credit card or your card is missing – please be informed that you will not have the permission to charge bills on your room from all of our restaurants, bars and other facilities. You will have to pay the bills cash.

All-inclusive Description:

You can download a dersciption of the All inclusive Program from here: All Inclusive Description

Please click on the following link to download the full General Hotel Policies and Information for Lighthouse Golf & Spa Resort, Bulgaria

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